Q: How does a consult work?
A: Consults are done through our HIPAA secure platform: Healthtap. You can choose video, voice or text consults.
Q: What states have access?
A: NY, FL, CO and MO with more to come in the future.
Q: Can I use my insurance?
A: Yes, we bill your insurance like you would for any other doctor visit.
Q: Can you prescribe medication?
A: Yes, this is done automatically through our platform on Healthtap as long as you input your pharmacy information as part of your account.
Q: How do follow up appointments work?
A: You can schedule a follow up using the doctor's calendar, just like you would with seeing a doctor in an office.
Q: How much does it cost?
A: A 15 minute consult is $69 and a 30 minute consult is $89. Since we bill your insurance this will likely be much less and usually less expensive than seeing a doctor in person.
Q: What do we treat?
A: As you can imagine, many skin problems can be treated with virtual care. Acne, rashes and moles are a few good examples. If the doctor feels your problem needs an in person evaluation they will let you know that and even help find a great dermatologist near you.
Q: What are the options to connect?
A: You choose how you would like to connect. Text, audio or video are all options. There is also a chat box available to send photos if you're feeling camera shy.
Q: How do I get started?
A: Just create an account, enter your information and schedule your appointment. Click here to schedule.